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October 12, 2024

The GSA Dilemma- Are Airlines Hurting Themselves by Sticking to Legacy Practices?

Introduction: The Struggle to Adapt in a Changing Aviation Landscape Airlines are under increasing pressure to maintain profitability, expand operations, and meet rising customer expectations. However, many airlines rely on General Sales Agents (GSAs) backed by legacy systems and outdated operational models. This reliance could be holding airlines back from unlocking their true potential in a rapidly evolving market. Legacy […]

Salil Nath Thought Leadership 0 4 min read
October 12, 2024

Adapting Airline Growth Strategies- The Need for GSAs to Evolve with Changing Consumer Expectations

Introduction: Shifting Expectations in the Airline Industry As the aviation industry evolves, airlines face growing pressure to expand their reach and meet the rising expectations of today’s more informed, digitally connected consumers. The traditional role of General Sales Agents (GSAs), which once focused solely on sales and route expansion, must now adapt to deliver greater value. Consumers now expect personalised […]

Salil Nath Thought Leadership 0 4 min read
October 12, 2024

Redefining Airline Growth- How GSAs Can Drive Strategic Partnerships in Emerging Markets

Introduction: The Role of GSAs in Emerging Markets The aviation industry is experiencing rapid growth in emerging markets, particularly in South Asia, Africa, and Latin America. With this growth comes a unique set of challenges that airlines must navigate to capture new business opportunities. General Sales Agents (GSAs) are pivotal in bridging the gap between airlines and untapped markets, leveraging […]

Salil Nath Thought Leadership 0 3 min read
September 20, 2024

The Future of Travel Ecosystems: Creating Integrated, Data-Driven Experiences Beyond Borders

As we enter the next phase of travel innovation, industry leaders are increasingly looking at integrated, data-driven ecosystems that transcend traditional industry boundaries. This ecosystem envisions a future where airlines, hotels, fintech, wellness brands, and mobility providers work seamlessly together to create end-to-end experiences that are frictionless, personalised, and sustainable. Such ecosystems aren’t just collaborations—they are fully connected networks powered […]

Salil Nath Thought Leadership 0 4 min read
September 18, 2024

Reimagining Luxury in the Travel Industry – Building High-Value Experiences through Strategic Collaborations

As the luxury travel industry approaches 2025, the notion of what constitutes “luxury” is evolving. Gone are the days when opulence was defined purely by extravagant accommodations or first-class flights. Today, affluent travellers seek deeper, more meaningful experiences that reflect their values, aspirations, and lifestyle choices. This shift fundamentally transforms how travel brands, airlines, and hospitality providers collaborate to meet […]

Salil Nath Thought Leadership 0 3 min read
September 12, 2024

Navigating the Gaps- The Challenge for Airline CEOs with GSA Partnerships

Airline CEOs frequently face the complex task of balancing strategic ambitions with the performance of General Sales Agents (GSAs), who are supposed to expand market reach, increase revenue, and boost customer engagement. However, the challenge often lies in the misalignment between these expectations and the value GSAs deliver. Instead of taking a proactive approach and leveraging their local market expertise, […]

Salil Nath Thought Leadership 0 3 min read

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