Redefining Airline Representation – Why the GSA Model Needs a Strategic Overhaul
Introduction: The Changing Flightpath of Airline Representation In today’s dynamic aviation landscape, growth is not just about capacity—it’s about quality, adaptability, and strategic foresight. Yet, the General Sales Agent (GSA) model that many airlines still rely on remains rooted in legacy practices. As airlines navigate growing expectations, route complexity, and digitally savvy travellers, the GSA must evolve from being a […]